National Association for Home Care & Hospice

Session : NAHC1442
101: How to Prepare for Your Post-Acute Partnership: A Fresh Look at Reducing Avoidable Re-hospitalization
Conference : 33rd Annual Meeting and Exposition
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$15.00

Faculty: Patricia Quackenbush, RN-BC, MBA, Director Quality Management, Virtua Home Care, Mt Laurel, NJ; Sandra Bennis, RN, BSN, MBA, AVP, Executive Director, Virtua Home Care, Mt Laurel, NJ; Diane Flynn, RN, MBA, Consultant, Joint Commission Resources, Oak Brook, IL

Hear a home care agency's account of its partnership with an accountable care organization (ACO). Learn evidence-based strategies like motivational interviewing that benefit patients and agencies alike. This presentation will also discuss teach back, SBAR communication and medication management, along with how reducing hospitalizations affects clinical outcomes, patient safety, and overall patient satisfaction.

Objectives: Clarify forces driving post-acute care Apply new evidence-based strategies to reduce avoidable re-hospitalization Describe the impact of reducing re-hospitalizations on agencies and patients

Session : NAHC1443
102: How to use Telehealth, Bridging the Screening and Management of Home Health Depression Program
Conference : 33rd Annual Meeting and Exposition
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Faculty: Mary Hagen, RN, eHome Care Supervisor, Henry Ford, Detroit, MI

This session reviews Henry Ford eHomeCare, a comprehensive depression management program. The program coordinates home health care, medication management, education, and light therapy to manage patients. Telehealth also plays a key role by identifying patients, monitoring their symptoms, and keeping track of their overall progress.

Objectives: Review market evidence of depression Define care model for comprehensive depression program Define the future evolution of the program

Session : NAHC1444
103: How to Contain Costs: Part 1
Conference : 33rd Annual Meeting and Exposition
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Faculty: David Berman, CPA, CVA, Principal, Simione Healthcare Consultants, LLC, Hamden, CT; Andrea L. Devoti, MSN, MBA, CHCE, President & CEO, Neighborhood Health Agencies, West Chester, PA; Rob Simione, BS, CPA, Vice President, Simione Financial Monitor, White Plains, NY

The challenges for home care financial managers in maintaining profitable operations while improving patient outcomes will require an understanding of all costs and how they relate to different reimbursement models. In particular, it is important to be able to calculate your costs of care and understand how these costs relate to payment received. Additionally, non-clinical costs must be measured and managed in accordance with industry benchmarks. This program will equip you to better measure all costs of your operation and compare them to industry benchmarks.

Objectives: Identify direct and indirect costs and understand the relationship of costs to multiple reimbursement models. Gain a better understanding of non-clinical and back-office costs and become able to evaluate operational cost structures compared to industry benchmarks Utilize industry benchmarks to evaluate the operating costs and revenues.

Session : NAHC1445
104: How to Integrate Telemonitoring into the Care of Heart Failure Patients to Reduce Hospital Readmissions
Conference : 33rd Annual Meeting and Exposition
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$15.00

Faculty: Patty Beard, MBA, MHA, RN, CHC,Cardiac Program Developer, Advanced Home Care, High Point, NC; Joanne Porter, RN, RRT, BA, Telemonitor Coordinator, Atlanticare Home Health Agency, Egg Harbor, NJ

Ever wondered how to successfully implement telemonitoring across the health care continuum? Come learn how three different home health agencies have incorporated telemonitoring to prevent hospital readmissions. A panel of experts will share telemonitoring strategies for high-risk patients, including those who are not home bound.

Objectives: Describe strategies to improve care of patients with heart failure Discuss telehealth monitoring for non-home-bound patients at risk for rehospitalization and use of oral Lasix protocols for home health telehealth patients Identify opportunities for partnerships using telemonitoring to reduce rehospitalizations

Session : NAHC1446
105: How to Exchange Health Information to Improve Care Transitions
Conference : 33rd Annual Meeting and Exposition
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$15.00

Faculty: Ben Garvin, BS, CIO, Global Home Care, Inc., Troy, MI; Greg Cavanaugh, MHA, Implementation Consultant, Great Lakes Health Connect, East Lansing, MI; Mike Deck, BA, Project Manager, Healthcare Synergy, Cypress, CA

Communication among providers about a patient can be difficult without a central repository for patient data. Lack of information can lead to errors or omissions in treatment, resulting in readmissions to the hospital or long-term care facility. This program will describe the types of patient information available through health information exchanges and show how increased access to patients clinical information fosters smoother transitions of care.

Objectives: Explain the development and purpose of electronic health information exchange Describe functions of electronic health information exchange Apply the use of electronic health information exchange to a home health care business

Session : NAHC1447
106: How to Secure mHealth - Protecting patient health Data Integrity
Conference : 33rd Annual Meeting and Exposition
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$15.00

Faculty: Peter Blanchard, BS, MBA, VP of Business Development, Bethany Home Health, Pewaukee, WI; Rick Scully, BS, MBA, Senior Member, Remote Healthcare Associates, Pewaukee, WI; Brett Quas, BS, CEO, Connected Healthcare Solutions, Pewaukee, WI

Securing mHealth technology and patient data requires more than simple encryption. Learn about the latest technology, risks, and strategies from some of the most secure mHealth technology manufacturers and data infrastructure providers. Theyll show you how to ensure your organization is safe when deploying patient monitoring applications.

Objectives: Review mHealth, BYOD, and the risks involved Identity the meaning of security and its components Explain how to reduce security risks to patient data

Session : NAHC1448
107: Crucial Accountability: How to Hold Others Accountable for Violated Expectations, Broken Promises or Bad Behavior
Conference : 33rd Annual Meeting and Exposition
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$15.00

Faculty: Beau Sorensen, BA, COO, First Choice Home Health & Hospice, Orem, UT; Kevin Miller, MA, President, VisionBound International, Springville, UT

Health care is about relationships. Yet we often dont address problems with staff until it's too late. Participants will be shown how to safely address vital problems before they escalate. Learn some simple skills for talking about an employees performance and making any confrontation a good one.

Objectives: Discuss how to work on yourself first Describe how to safely confront staff Describe how to proceed to action

Session : NAHC1449
109: How to Have a Successful CCTP Program and so Much more: Home Care
Conference : 33rd Annual Meeting and Exposition
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Faculty: Jane Pike-Benton, MS, RN, Senior Director, Home Health, Tenet Healthcare, Marlborough, MA; Patricia Burke, RN, Transitions in Care Program Manager, MetroWest HomeCare & Hospice, Marlborough, MA

Home health care agencies have been managing the challenging transition of at-risk patients from hospital to home for decades. Who then is better positioned or more qualified to create and implement innovative care delivery models that expand upon this framework? Are you ready to have your home health agency take a lead role in our rapidly changing health care landscape? Then join us as we detail compelling and realistic opportunities that will elevate your agency to the center of the health care system.

Objectives: Describe why home health should take a lead role in developing programs to reduce readmissions and improve transitions of patients from acute to post-acute care Describe experiences, results and lessons learned through participation in CMSs Community-based Care Transitions Program Describe the steps entailed in developing a Community Partners Collaborative

Session : NAHC1450
110: How to Grow Through Innovative Partnerships in Care
Conference : 33rd Annual Meeting and Exposition
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Faculty: Jennifer Ramona, BA, Director of Business Development, Homewatch CareGivers International, Greenwood Village, CO; Elisabeth Doherty, MBA, MS, Strategic Initiatives Manager, Homewatch CareGivers International, Greenwood Village, CO

Evolving regulatory and payment landscapes encourage partnerships among physicians, home health, hospice, and home care. Innovative partnerships drive new business, length of stay, and promotable outcomes. The speaker will discuss the importance of choosing a partner based on maximizing synergies and how all those involved in a partnership can use evidence-based tools to promote business.

Objectives: Identify national trends driving the need for cross-continuum partnerships Discuss regulatory limitations and opportunities for partnership within each segment of the care continuum Describe potential growth opportunities that result from selecting the most operationally and clinically compatible partners

Session : NAHC1451
111: How to Use EMR Data and Process Management Techniques to Improve Efficiencies and Outcomes
Conference : 33rd Annual Meeting and Exposition
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Faculty: Samantha Richardson, RN, Clinical Informatics Manager, Health & Hospice, Colorado Springs, CO; Mark Bassett, RN, BSN, MAS, Senior Development Analyst, MEDITECH, Marietta, GA

The rebasing of home care reimbursement is only the beginning of a relentless focus in the health care industry on doing more with less. Yet health care still has ample opportunity to thrive in the austere new era. This presentation describes a new class of process performance measures in home care and how they can be used to improve both quality and efficiency.

Objectives: Explain why reductions in cost can also result in quality improvements Examine a process and identify opportunities to remove waste from the process Discuss benefits of process improvement activities