National Association for Home Care & Hospice

Session : NAHC1351
102: 2014 Rebasing: Strategies to Counteract Constant Cuts while Improving Quality of Care
Conference : 32nd Annual Meeting and Exposition
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$15.00

Faculty: Laurie Salmons, RN, BSN, Clinical Consulting Manager, McBee Associates, Inc., Wayne, PA; Linda Chambers, PT, BS, Administrative Director, Pro Medica Home Care, Sylvania, OH; Mike Dordick, BS, Senior Vice President, Principal, McBee Associates, Wayne, PA

Rebasing of the home health episode payment rate beginning in 2014 has serious implications for providers and the patients served. This session will provide information and guidance on rebasing principles, strategies for improving care practices while implementing changes, and the achievable positive results that can be obtained.

Objectives: Identify the changes under the 2014 HHPPS rebasing model and the impact on home health agency operations and financial outcomes Describe operational best practice and evidence-based practice for agencies to implement to adapt to the incentives and disincentives of PPS 2014 while improving care Describe positive results from utilizing best practice nursing and therapy clinical processes necessary to prevent care delivery premised on financial consequences

Session : NAHC1352
103: Cost Report For Beginners and Those Seeking a Refresher Course
Conference : 32nd Annual Meeting and Exposition
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Faculty: Thomas Boyd, MBA, CFE, Principal, Boyd & Nicholas, Inc., Rohnert Park, CA

The most vital and difficult filing document required by CMS is the Medicare HHA cost report. The why of the cost report will be discussed, but with the emphasis on the how to for small HHAs.

Objectives: Identify the paper flow of the HHA cost report Explain the purpose of the cost report and reasons and uses for it Identify the requirements and purpose of related documents to cost report; PS&R, financial statements, work papers and more

Session : NAHC1354
105: Not All Those Who Wander Are Lost: Integrate the Right Software System
Conference : 32nd Annual Meeting and Exposition
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$15.00

Faculty: Mike Charboneau, BS, SPHR, Business Development Director, Healthcare Management Solutions, Inc., Norman, OK; Karen Vahlberg, RN, BSN, CEO, Lifecare Oklahoma Inc., Norman, OK

Selecting a new software system can be an overwhelming task that requires comprehensive planning and incredible attention to detail. Accompany one agency on a journey as it selects and implements various software solutions. This session will highlight the challenges and pitfalls agencies face during years of growth and diversification, as well as how to maneuver the changing information needs as the agencys service line grows and evolves. If your agency is searching for IT solutions, this presentation will provide a framework to find the best software system to meet your agencys needs.

Objectives: Identify critical elements an agency must examine when selecting a computer system Perform a needs assessment based on stakeholder Describe process for vendor selection

Session : NAHC1355
106: Winning with Telehealth - Without Breaking the Bank
Conference : 32nd Annual Meeting and Exposition
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Faculty: Nancy Bracken, RN, BS, MS, CHPCA, Director, Mercy Health System, Janesville, WI; Sherilyn Aures, RN, CHPN, Coordinator -Telemonitor Program, Mercy Home Health and Hospice, Janesville, WI

Learn how to establish a successful telehealth program and get answers to some important questions. Should you buy or lease? How do you demonstrate the ROI of your program to hospitals and discharge planners? How many staff hours will you need to maintain and grow the program? What are the opportunities for partnerships and grants? And how do you measure patients satisfaction from the time they start telehealth to the time the service ends. A successful program requires staff to regard telehealth as an integral part of their service. So learn ways to educate staff, as well as patients, on telehealths value in self-managing chronic disease.

Objectives: Describe & illustrate methods to use to offer a cost effective telehealth program without "breaking the bank" Describe & differentiate proven methodologies for measuring patient engagement, self-management, medication administration, & chronic disease management Illustrate why & how making telehealth a standard of care requires engagement across all poinst in the care continuum

Session : NAHC1357
108: Medicaid Home Care and Hospice Program Integrity Surveying the Landscape
Conference : 32nd Annual Meeting and Exposition
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Faculty: William A. Dombi, Esq., Vice President for Law, National Association for Home Care & Hospice, Executive Director, National Council on Medicaid Home Care, Washington, DC; Michelle Martin

Federal and state oversight of Medicaid programs that finance home care and hospice services is on the increase. From studies and investigations to prosecutions, the message is clear: Program integrity concerns in Medicaid home care and hospice has grown. This program will offer a landscape review of the activities of the HHS Office of Inspector General, The U.S. Department of Justice, Medicaid Anti-Fraud Units and others charged with oversight of government health care programs. The lessons learned from these experiences provide the background for the recommendations that will be offered in this program for how to achieve compliance and reduce risk in Medicaid.

Objectives: Identify the Medicaid home care and hospice program integrity risk areas uncovered by federal and state oversight entities Recognize the target areas of the oversight entities Discuss the program integrity measures supported by the home care and hospice community

Session : NAHC1358
109: Practical Measures to Ensure Compliance
Conference : 32nd Annual Meeting and Exposition
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Faculty: Anne Mattson, RN, BSN, MSN, Director of Compliance and Regulatory Services, Transpirus, Huntersville, NC; JoAnne Little, BSN, JD, Chief Compliance Officer, LHC Group, Lafayette, LA; Kimberly Brandt, JD, Chief Healthcare Investigative Counsel, United States Senate Committee on Finance, Washington, DC

Oversight of home health care and hospice has increased greatly in Medicare and Medicaid. The best defense is a good compliance offense. Learn the common documentation flaws and operational practices that could increase your compliance risk. Expert faculty will recommend best-practices for proactively managing risks and program effectiveness.

Objectives: Recognize critical role of home health managers in agency compliance Apply practical tips for day to day management of compliance effectiveness Identify indicators that demonstrate how well your compliance program is working

Session : NAHC1359
110: Post-Acute Service Integration: Connecting the Continuum for a Value-Based World
Conference : 32nd Annual Meeting and Exposition
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Faculty: Cindy Vunovich, RN, BSN, MSM, Administrator Home Care, Hospice & Care Transitions, Cleveland Clinic, Independence , OH; Renee Coughlin, PT, DPT, MHS, Director, Rehabilitation Services, Cleveland Clinic Care at Home, Independence, OH; Shane Woodley, RN, MSN, MBA, Director of Nursing, Cleveland Clinic, Independence, OH

Health Systems are experiencing a shattered value system. How can an entity that always placed a high value on inpatient admissions complete an about-face and focus its energy on preventing that very thing? The audience of this session will learn how a home health agency built connected care programs with major hospital and community partners, eliminated silos between programs, changed the model of care, and utilized innovation and technology.

Objectives: Describe two challenges facing the home health industry realted to the value equation Describe three models for integrating care across the continuum Describe lessons learned and outcomes

Session : NAHC1361
112: The New Referral Source "And it's Not Hospitals" Are You Ready for the Online Referral Wave?
Conference : 32nd Annual Meeting and Exposition
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$15.00

Faculty: Ira Yellen, BFA, APR, PRSA Fellow , Founder/President, HomecareMatchKiosk.com, Glastonbury, CT; Kevin Smith, BA, Vice President, Best of Care, Inc., Quincy, MA; Deborah Hoyt, BS, President and CEO, Connecticut Association for Healthcare at Home, Wallingford, CT

Ninety percent of referrals will come from online searches by 2020. This program will provide statistics/data from a 6-month study on how consumers are learning about, using, and taking action by searching online to prequalify agencies. The presenters will demonstrate how Internet searching will be vital for growing agency business.

Internet searching will be vital for growing agency business. Objectives: Explain how consumers are searching for home health care online; insight from the 2010 Census, our 6-month study & how it relates to online marketing Recognize the importance of aligning consumer online expectations with agency offerings Demonstrate how online referral networks work on the good and bad players

Session : NAHC1362
113: Complex Care Coordination a New Line of Business for Home Care Agencies
Conference : 32nd Annual Meeting and Exposition
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Faculty: Bonnie Castonguay, RN, MBA, CMC, CPHQ, Co-Founder/CEO, , Hookele Care at Home, Honolulu, HI

Home care agencies are in a unique position to include complex care coordination as a new service line. The role of the home care nurse can be expanded to coordinate care and resources for individuals with complex chronic disease as a value added service line, and this session will provide the background necessary to develop a care coordination strategy.

Objectives: Describe the need for improved care coordination to high risk/high cost individuals Design a complex care coordination program that will have a positive impact it can have on the quality of individuals lives and lower overall cost of medical care to a group of high cost individuals in particular Medicare and Medicaid members Evaluate the impact of care coordination with health indices and cost of care measures

Session : NAHC1363
114: Home Health In Action: Successful Implementation of Home Health Quality Improvement (HHQI) Tools and Resources
Conference : 32nd Annual Meeting and Exposition
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Faculty: Vickie Morgan, RN, MSN, Director of Clinical Operations, Riverside Home Care Services, Newport News, VA; Colin Elliot, CAO, DPT-C, Chief Administrative Officer, LivinRite Home Health Services, Manassas, VA; Cindy Sun, RN, MSN, RN Project Coordinator, West Virginia Medical Institute, Charleston, WV

The Home Health Quality Improvement (HHQI) National Campaign continues to offer new evidence-based educational resources, individualized data reports, networking opportunities, and assistance for home health leaders and clinicians to reduce avoidable hospitalizations, improve oral medication management, and improve immunization rates. In this session, the campaign will invite the audience to hear what is new at HHQI and learn about successes and lessons from other home health agencies that employed its strategies.

Objectives: Design evidence-based change strategies to reduce avoidable hospitalization rates Interpret HHQI Data Reports and focus quality improvement in identified areas of need Identify and describe similarities and differences between QI programs