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NHPCO's 25th Management & Leadership Conference
Securing our Roots, Expanding our Reach

Purchase all available recordings for just $149.00!

All files are in MP3 audio format and can be downloaded to your computer and transferred to MP3 compatible mobile devices.

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$149.00



Showing sessions 1 - 10 of (93) TOTAL sessions
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Event : NHPCO104


Session : NHPCO10003
2A - Values-Based Hospice Leadership and Creating a Shared Vision: A Component of Leadership Matters
Conference : 25th Management & Leadership Conference: Securing Our Roots, Expanding Our Reach
Speaker(s) : Rafael J. Sciullo , Claire Tehan, MA
Download Format(s) :
MP3
$10.00


  • One of the fundamental challenges of hospice leadership is to bring people together around a shared purpose and vision. In a world of constant change, people still have a need to belong to something they can feel proud of. They have a fundamental need for guiding values and sense of purpose that give their life and work meaning. This session addresses the leader’s role in creating a shared vision based on personal and organizational values
  • Discuss the importance of values to effective leadership and identify values key to the hospice field; Describe the dimensions of authentic leadership; Discuss the impact of change and successful change management strategies; Discuss what staff need from leaders during times of change


Session : NHPCO10004
2B - Corporate Compliance: Ten Common Reactive Mistakes for Hospices to Avoid
Conference : 25th Management & Leadership Conference: Securing Our Roots, Expanding Our Reach
Speaker(s) : Mary Michal JD
Download Format(s) :
MP3
$10.00


  • Corporate compliance for hospices is more important than ever. Yet many times, providers are more reactive than proactive. In this timely session, participants will learn how to maximize their corporate compliance plans and minimize their risks. The ten most common "reactive" mistakes will be explored.
  • Describe the elements of a corporate compliance plan, including the often overlooked informal "8th element," and the necessity of Board oversight; Identify the key mistakes that health care providers make in handling compliance issues; Describe the appropriate organizational response and steps for success when the government shows up


Session : NHPCO10005
2C - Best Practices in QAPI Implementation: An Interactive Panel Discussion of Successful Clinical Performance Improvement Projects (PIPs)
Conference : 25th Management & Leadership Conference: Securing Our Roots, Expanding Our Reach
Speaker(s) : Rhonda Fisher-Brown, LCSW , Shareefah Sabur, MA, MNO, CDP , Martha Tecca, MBA , Laurie H. West , Susan Zimmerman, BA
Download Format(s) :
MP3
$10.00


  • Leaders from the National Council of Hospice and Palliative Professionals (NCHPP) Quality Assessment and Performance Improvement (QAPI) Section will share best practices in the performance improvement process. Describing and discussing clinical PIP projects will highlight key strategies for success in assessment and improvment. Session attendees will be encouraged to share their own PIP success stories as well as ask questions of the experts in attendance.
  • Identify best practices in implementation of clinical performance improvement projects to meet QAPI requirements for quality monitoring; Evaluate their own performance improvement program and identify opportunities in clinical areas for improvement


Session : NHPCO10006
2D - Legal Aspects of Marketing: Advantages and Consequences
Conference : 25th Management & Leadership Conference: Securing Our Roots, Expanding Our Reach
Speaker(s) : Rachel Hold-Weiss , Connie Raffa, BA, JD, LLM
Download Format(s) :
MP3
$10.00


  • What is marketing vs. public relations? Why is marketing a legal issue? How can marketing help or hurt your organization? Identify legal and illegal marketing practices and become aware of how employees, customers and competitors can become whistle blowers of illegal marketing practices. Federal and state governments also police marketing practices. Learn what you can and cannot do from OIG guidance such as Advisory Opinions, Work Plan, Fraud Alerts, Bulletins, Safe Harbors against Kickbacks and OIG Compliance Plans.
  • Describe marketing issues in health care; Describe legal consequences of wrong marketing practices and who is policing; Identify marketing practices that are cost report issues and OIG Compliance Risk issues; Summarize illegal marketing practices and describe compliance strategies


Session : NHPCO10007
2E - The Hospice Cost Report - What Does it Tell Us?
Conference : 25th Management & Leadership Conference: Securing Our Roots, Expanding Our Reach
Speaker(s) : Judi Lund Person, MPH , Gary Massey, BA
Download Format(s) :
MP3
$10.00


  • Hospice providers have continued to file cost reports with Medicare since 2000; what data and analysis can be gleamed from the reports? NHPCO, in its efforts to gain quality measures from various sources, has complied key data elements from the national database of Medicare Hospice Cost Reports. This presentation will give participants insights into these data elements, with suggestions for their use within the participant's financial analysis of their agency’s data.
  • Look at three key cost elements that impact staffing, allowing them to compare their experience with their peers; Describe three major non- staff cost elements in the delivery of patient care and be able to compare with their agency’s experience; Describe two elements that will improve the quality of the cost reporting and make a difference in hospice payment reform


Session : NHPCO10008
2F - The Balanced Scorecard: Driving Organizational Performance from Strategy to Action
Conference : 25th Management & Leadership Conference: Securing Our Roots, Expanding Our Reach
Speaker(s) : Marie Alvarez MBA, RN
Download Format(s) :
MP3
$10.00


  • This session will provide an introduction to the balanced scorecard and how it can be used in the hospice setting to maximize performance. The four domains of the balanced scorecard will be presented: learning and growth, internal business process, the customer and the financial domain. How vision and strategy can be translated to a management system that truly drives excellence will be discussed and a sample hospice scorecard will be provided.
  • Verbalize the components of the balanced scorecard; List at least three ways in which they could use the scorecard at their agency to improve performance; Verbalize an understanding that the balanced scorecard is a management system and not a simply a quality tool; List at least one overall goal per domain that is linked to their strategy; Identify at least two resources they could utilize in the development of their balanced scorecard


Session : NHPCO10009
2G - Embracing Conflict Management: A Proactive Approach for Leaders and Managers
Conference : 25th Management & Leadership Conference: Securing Our Roots, Expanding Our Reach
Speaker(s) : Judith Skretny MA
Download Format(s) :
MP3
$10.00


  • Studies estimate that people in leadership and management positions spend at least 25% of their time involved in situations of conflict. Eliminating conflict from our personal and professional lives is impossible. What is possible, however, is learning how to make a choice about our response/s to conflict. During this session, you will be given a tool for quickly assessing a conflict situation and choosing an appropriate response. Learn how to determine the "real" problem/issue at hand and how to keep conflict in perspective.
  • Define conflict and discuss two common misconceptions about conflict; Describe and give an example of Eight Common Causes of Conflict; Describe and apply different approaches to managing situations of conflict; Discuss/critique the proposed conflict management approach


Session : NHPCO10010
2H - Upgrading Workforce Standards to Beyond What You Think is Possible
Conference : 25th Management & Leadership Conference: Securing Our Roots, Expanding Our Reach
Speaker(s) : Stuart Friedman MBA , Mary K. Sheehan
Download Format(s) :
MP3
$10.00


  • Gain the insight to alter your mindset that tenured employees deserve to stay; you must hire in anticipation of increased referral flow. Walk away understanding that increased performance is contagious and necessary for an organization to thrive, not just survive. You will leave with a new understanding about getting people aligned to your desired strategic outcomes by attending this session.
  • Determine your needs, not wants, to improve workforce capability; Determine the greatest value required for employees and build on it; Explain the components of value-based interviewing and cultural fit; Evaluate the importance of on-boarding and professional development


Session : NHPCO10011
2I - Hill Day, Every Day
Conference : 25th Management & Leadership Conference: Securing Our Roots, Expanding Our Reach
Speaker(s) : Angie Truesdale BA
Download Format(s) :
MP3
$10.00


  • Bring home the Capitol Hill Day experience! In this session, you will learn easy to implement methods for everyday advocacy practices that will not only benefit hospice advocacy efforts, but will also help you promote your program in the local community. Attendees do not have to have participated in Hill Day to attend.
  • Identify at least five ways to incorporate easy advocacy into their work plan; Identify two to three ways at-home advocacy can promote their programs within the community and have benefits outside of legislative efforts


Session : NHPCO10012
2J - Certification and Meaningful Use of Electronic Health Records - What Hospice Leaders Must Know
Conference : 25th Management & Leadership Conference: Securing Our Roots, Expanding Our Reach
Speaker(s) : Teresa R. Craig, CPA
Download Format(s) :
MP3
$10.00


  • Every hospice will be affected by requirements to create electronic health records. Meaningful use of certified software is required for healthcare providers to receive funds from the American Recovery and Reinvestment Act (ARRA). A member of the Certification Commission for Health Information Technology (CCHIT) Long Term and Post Acute Care Committee will explain the terminology and requirements, current status of certification standards and future expectations for hospices.
  • Define meaningful use requirements of electronic health records; Explain certification of electronic health records and Recovery Act funding; Make decisions about their electronic medical records and opportunities to achieve meaningful use



     


Showing sessions 1 - 10 of (93) TOTAL sessions
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