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Return to National Association for Home Care & Hospice Events Library Menu

The National Association for Home Care & Hospice is the nation's largest trade association representing the interests and concerns of home care agencies, hospices, and home care aide organizations.

 

Featured Events:

March on Washington and Law Symposium & Expo

Private Duty Home Care Leadership Summit & Expo

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2011 Private Duty Home Care Leadership Summit & Exposition

Order FULL ACCESS DOWNLOADS from the National Association for Home Care & Hospice 2011 Private Duty Home Care Leadership Summit & Exposition Just $119.00 in MP3 format. MP3s are downloadable to your computer. MP3s will play on your computers default player or are transferable to MP3 players or mobile devices.

$119.00



Showing sessions 1 - 10 of (14) TOTAL sessions
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Event : NAHC111


Session : NAHC1102
101: How Management Must Evolve to Reach and Surpass Key Revenue Milestones
FOCUS: Growing the Agency
Conference : 2011 Private Duty Home Care Leadership Summit & Exposition
Speaker(s) :
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$13.00


  • Andrea Cohen, BA, MSW, President, HouseWorks, Boston, MA; Dexter W. Braff, MBA, MS, BS, President, The Braff Group, Pittsburgh, PA
  • To reach and surpass each revenue milestone, management initiatives regarding operating capital, infrastructure, marketing, branding, human resource development, organization, oversight and span of control, technology, corporate culture, and more must evolve. Hear about the key management initiatives that were necessary to reach and surpass each revenue milestone, as well as the subtle – and not so subtle – changes in strategy and implementation that were necessary to succeed.
  • Objectives: Discuss how marketing initiatives must evolve to get from $2M in revenues to $10M or more; Explain how infrastructure initiatives must evolve to get from $2M in revenues to $10M or more; and Describe how human resource initiatives must evolve to get from $2M in revenues to $10M or more.


Session : NAHC1103
102: An Interactive Marketing Primer: Social Media to Websites
FOCUS: Marketing/Social Media
Conference : 2011 Private Duty Home Care Leadership Summit & Exposition
Speaker(s) :
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$13.00


  • Merrily Orsini, MSSW, Managing Director, corecubed, Louisville, KY
  • Marketing in this highly competitive home care environment takes focused strategy and knowledge on the best ways to target potential customers, whether an adult child, a referral source or a senior. Using the Internet interactively while marrying the traditional with the non-traditional is key.
  • Objectives: Describe the characteristics, various platforms and overall process of social media marketing as an integrated component of an ongoing marketing strategy; Demonstrate the importance of integrating effective social media marketing strategies to enhance agency growth; and Identify the best methods for implementing ongoing social media marketing efforts married with the traditional.


Session : NAHC1104
103: Developing an Orientation Program that Sets You Apart
FOCUS: HR/Orientation
Conference : 2011 Private Duty Home Care Leadership Summit & Exposition
Speaker(s) :
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  • Ginny Kenyon, RN, MN, Principal, Kenyon HomeCare Consulting, LLC, Seattle, WA; Mary Lynn Pannen, RN, BSN, CCM, President/CEO, Sound Options, Inc., Tacoma, WA
  • One of the biggest barriers to the success of any agency is the ability to hire qualified competent loyal caregivers. Hear how one agency’s experience and success in the development of a comprehensive orientation program has catapulted the agency to being recognized as one of the best in the service area and doubled revenues from the private duty program. Learn how to hire the best, orient and train for excellence; invest in the development of skills and attitudes so your employees can serve clients in an excellent manner.
  • Objectives: Identify five key components of a comprehensive orientation program; Describe the key elements of an effective orientation presentation; and Discuss the three key elements of the preceptor program.


Session : NAHC1105
201: The Telemonitoring Advantage for Private Duty Agencies
FOCUS: Telehealth Options
Conference : 2011 Private Duty Home Care Leadership Summit & Exposition
Speaker(s) :
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$13.00


  • Judith Bellome, RN, BSNEd, MSEd, CEO, Douglas County Visiting Nurses Association, Inc., Lawrence, KS; Janet Cairns, RN, BSN, Home Health Clinical Manager, Douglas County Visiting Nurses Association, Inc., Lawrence, KS
  • Learn how to use telemonitoring to gain a competitive edge in your private duty business. This “cutting edge” technology provides a marketing message that sets your agency apart from other agencies. Ongoing monitoring brings in additional revenues and clients as well as providing a tool to alert the client/family and agency nurse of changing vital signs and data that can indicate a change in health status and affect the client’s ability to stay in his/her home.
  • Objectives: Identify marketing strategies that highlight the use of telemonitoring; Develop pricing for the telemonitoring program; and Implement a telemonitoring program in your agency.


Session : NAHC1106
203: Role of Private Duty in Chronic Care Management
FOCUS: Future Strategy
Conference : 2011 Private Duty Home Care Leadership Summit & Exposition
Speaker(s) :
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$13.00


  • Beth Hennessey, RN, MSN, Executive Director, Baptist Home Health Network, Little Rock, AR
  • The current system based on reimbursed healthcare was designed to meet the acute care needs of patients, not to provide chronic care. Private Duty care providers are ideally positioned to work collaboratively with chronic care patients in the most cost effective environment – the home. This presentation provides the rationale for a strategic focus area for the field of Private Duty Nursing in chronic care, as well as show how enhanced education in chronic care management will position private duty practitioners as valued healthcare team members in future reform models.
  • Objectives: Review the incidence and prevalence of chronic disease nationally, and define specific challenges to meet chronic care needs in the current reimbursed healthcare delivery system; Review best practice chronic care models; and Describe a method to prepare providers and organizations for future success.


Session : NAHC1108
302: Building and Sustaining Relationships with Senior Communities
FOCUS: Niche Strategy
Conference : 2011 Private Duty Home Care Leadership Summit & Exposition
Speaker(s) :
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$13.00


  • Sandi Massey, RN, MPH, Vice President/Clinical Services; Gary Massey, BA, Owner/Director/Outsourcing Services, both from Good Health Services, Inc., Raleigh, NC
  • Senior Living Communities are full of residents who at some point will need supportive home care services. Private Duty agencies can position themselves to partner with these communities to provide an “aging in place” continuum. Learn how one agency has successfully developed a model of care that provides a win-win for both.
  • Objectives: Identify housing solutions for Seniors and their associated costs; Provide a strategy for developing a supportive care program for senior communities; and Identify pros and cons of these relationships — cost of operation, financial pro-forma for the operation of this service line.


Session : NAHC1109
303: I Just Crashed the Car….Real Life Home Care Nightmares and What You Can Do To Protect Your Agency
FOCUS: Internal Operations
Conference : 2011 Private Duty Home Care Leadership Summit & Exposition
Speaker(s) :
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$13.00


  • Lucy Andrews, RN, MS, CEO, At Your Service Home Care, Santa Rosa, CA; and Brittnei Salerno, BS, Administrator and President, La Jolla Nurses Home Care, La Jolla, CA
  • Presenters will discuss and explore risk factors every agency will deal with at some point including accusations of theft by an agency caregiver; abuse of staff and clients; drinking and drugs on the job; car crashes, etc. All examples can leave your agency and you at risk for claims, malpractice and lawsuits. Learn strategies for how to handle real life nightmares in your agency.
  • Objectives: Identify three immediate risks you have today in your agency; Identify three potential risks for your agency going forward; and Determine the top three actions your agency will take to decrease risk of liability now and in the future.


Session : NAHC1110
401: Using Geriatric Care Management as an Integral Component to In-Home Care
FOCUS: Geriatric Care Management
Conference : 2011 Private Duty Home Care Leadership Summit & Exposition
Speaker(s) :
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  • Deborah Newquist, PhD, CMC, MSW, MPA, Associate Principal, Author/Consultant, Aging Service Consulting, Irving, CA, Deborah Newquist Associates
  • Objectives: Learn to differentiate what geriatric care management is, and is not; Learn how to identify clients for whom care management services would be appropriate; and Identify three models of how care management can be offered by home care providers.


Session : NAHC1111
402: Nuts and Bolts of Private Duty Business for Every Managers Success
FOCUS: Private Duty Start Ups
Conference : 2011 Private Duty Home Care Leadership Summit & Exposition
Speaker(s) :
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  • Patricia Drea, MPA, BSN, COO, Visiting Angels – Living Assistance, Tega Cay, SC
  • What are the essential operations for private duty organizations and how do we orchestrate peak performance for each of these operations? What are the key business tracking tools that measure performance at every stage of the company’s growth? What are the best solutions to keeping staff focused and motivated to achieve key outcomes? Learn the start up and retooling formula used by more than 400 successful private duty agencies.
  • Objectives: List the seven key operations of every private duty company; Describe five Business Tracking Tools that measure success (tools provided); Discuss ten strategies to achieve Launch, Power and Balance; and Explain four strategies to keep staff focused and engaged to achieve goals.


Session : NAHC1112
403: Creating Value, Avoiding Risks: What Every Seller Should Know
FOCUS: Buying and Selling Private Duty Agencies
Conference : 2011 Private Duty Home Care Leadership Summit & Exposition
Speaker(s) :
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$13.00


  • Donald Cummins, BP, Merger & Acquisition Master Intermediary (M&AMI), President, Stoneridge Partners, Fort Myers, FL
  • A fair price for an agency is what someone will pay. Learn how potential buyers of agencies determine what price they are willing to pay. Important for an owner to know is how to use this information and increase the value to the buyer. In addition to determining value for sale, the presenters will highlight mistakes to avoid losses. Learn what EBITDA (earnings before interest, taxes, depreciation and amortization) is, and how to arrive at EBITA for valuing agencies.
  • Objectives: Describe the formulas buyers utilize to calculate the price they are willing to pay to purchase an agency; Cite various structures and financing that buyers utilize to purchase home care agencies; and Discuss how to increase the value of an agency by understanding the risk factors.



     


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